How We Communicate
A gentle guide to how we stay in touch while keeping things clear and spacious.
I like to keep communication warm, human, and simple. This little guide explains how we’ll stay connected, what you can expect from me, and how we can make our work together feel calm and easy.
✉️ Email
Email is where all the important things live — updates, questions, documents, timelines, and anything that needs a clear record.
You can expect a reply within 1–2 working days.
💬 WhatsApp, Text Messages & Voice Notes
Some people find it easier to send a quick message, snap a photo of a receipt, or record a short voice note — and that’s absolutely fine.
You’re welcome to use WhatsApp or text for:
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sending receipts
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simple questions
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quick updates
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short, practical voice notes
I’ll reply during my working hours, usually within 1–2 working days, just the same as email.
If something needs a fuller or more formal response, I’ll move it over to email so nothing gets lost.
🕊 Working Hours
I work within gentle, steady daytime hours.
I don’t reply during evenings, weekends, or holidays — this helps me keep my practice spacious and sustainable.
Anything that arrives outside these times will be picked up the next working day.
🧭 What to Expect From Me
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Warm, clear communication
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Realistic timelines
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No jargon
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No pressure or overwhelm
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A calm, steady pace
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Transparency about what I need from you
🌱 What Helps the Work Flow Smoothly
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Sending information on time
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Keeping receipts together
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Using email for anything detailed or important
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Letting me know if something feels unclear
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Keeping WhatsApp/texts for quick, simple things
🌾 If Something Feels Urgent
I understand that money and admin can feel stressful at times.
If something feels urgent, just let me know, and I’ll always respond within my normal rhythm.
Urgency doesn’t mean instant replies, but it does mean I’ll hold it with care.
🌕 If Something Falls Outside the Agreed Work
Sometimes extra things pop up. If something you need isn’t included in your package, I’ll let you know gently and offer options. Whether that’s an add-on, a future piece of work, or a simple “not right now”.
🍃 A Relationship Built on Clarity & Kindness
My aim is for communication to feel easy, respectful, and grounded. A steady thread running through our work together.
If we both keep things clear and kind, everything else flows beautifully.
